FAQ

The Followmobi team made sure to compile all the questions most frequently asked by Followmobi customers. If you do not find the answer you are looking for in this FAQ, you can contact the Followmobi team who will be happy to help you!

The solution set up by the Followmobi.com teams allows you to locate a mobile phone regardless of the operator or brand of this mobile phone. We have set up a solution that can be used by the largest number of customers.

To locate a phone you just have to :

  1. Fill in the phone number you wish to geolocate
  2. Give us your email address or phone number to receive the position
  3. Log in to your personal space to follow the phone in real time

Once the person has clicked on the link included in the SMS sent to them, the location of their phone will be almost instantaneous. Once we receive the information related to the location of the phone, we will transfer it directly to you by SMS or email, depending on your choice.

Your Followmobi subscription contains no commitment, i.e. it is possible to cancel it at any time and completely free of charge. Simply go to our "Insert cancellation link" page and enter the email address with which you subscribed to our offer.

It is impossible for the owner of the located mobile phone to know who asked to locate this mobile phone. The anonymity of our customers is one of our main concerns.

It is completely legal to request a mobile phone location, our teams have verified that our service complies with the law.

If you can't find the answer you are looking for in our FAQ, you can contact the Followmobi teams at any time: